What Information Do We Collect?
We collect information from you when you register on our site, place an order, enter a contest or promotion, respond to a survey or communication such as email, or participate in other site features.
When ordering or registering, we may ask for your name, email address, mailing address, phone number, credit card information, or other details. However, you can visit our site anonymously.
We also collect information about gift recipients to fulfill gift purchases. This information is not used for marketing purposes.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our website. Please refer to the "Do We Use Cookies?" section below for more details on cookies and their usage.
How Do We Use Your Information?
We may use the information collected when you register, purchase products, enter a contest, respond to a survey or marketing communication, browse the website, or use other site features in the following ways:
To personalize your site experience and deliver content and product offerings relevant to your interests.
To improve customer service and respond more effectively to your inquiries.
To quickly process transactions.
To administer promotions, surveys, contests, or other site features.
If you have opted into our email newsletter, we may send periodic emails. If you wish to stop receiving promotional emails, please refer to the "How Can You Opt-Out, Remove or Modify Your Information?" section below.
Visitors who register or participate in other site features such as marketing programs or exclusive content can choose whether they would like to receive email communications.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored behind secured networks and is only accessible by a limited number of individuals with special access rights who are required to keep the information confidential.
When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our databases, accessible only as stated above.
Do We Use Cookies?
Yes. Cookies are small files transferred to your computer’s hard drive through your web browser (if you allow) that enable the site’s systems to recognize your browser and capture certain information. We use cookies to:
Remember and process items in your shopping cart.
Understand and save user preferences for future visits.
Compile aggregate data about site traffic and interactions to improve future site experiences.
We may use third-party service providers to assist in better understanding our visitors. These providers are only allowed to use the information collected to help us improve our business.
You can set your browser to warn you each time a cookie is sent, or turn off all cookies. However, disabling cookies may affect certain site features and services. You can still place orders by contacting customer service.
Do We Disclose Your Information to Outside Parties?
We do not sell, trade, or transfer personally identifiable information to outside parties except as described below. The term "outside parties" does not include FlashWax Auto Detailing. It also does not include website hosting partners and other parties assisting in operating our website, conducting our business, or serving customers, provided they agree to keep information confidential.
We may release your information when required to comply with the law, enforce site policies, or protect our or others' rights, property, or safety.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How Can You Opt-Out, Remove or Modify Your Information?
To modify email subscriptions, update your preferences in the "My Account" section. Note that you may still receive emails already in production.
To delete all online account information, sign into "My Account" and remove your shipping addresses, billing addresses, and payment information. We may still maintain records of individual sales transactions for order fulfillment and record-keeping.
Third-Party Links
To enhance your experience, we may include third-party links on our site. These linked sites have separate and independent privacy policies. We are not responsible for the content and activities of these linked sites but welcome feedback about them.
Changes to Our Policy
If we modify our privacy policy, changes will be posted on this page. Policy changes will apply only to information collected after the modification date. This policy was last updated on March 13, 2025.
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please contact us with any feedback regarding privacy or any other issues.
Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please visit our Terms and Conditions section to understand the use, disclaimers, and limitations of liability governing the use of our website.
Your Consent
By using our site, you consent to our privacy policy.